LAST UPDATED: August 2026
1. INTRODUCTION & OVERVIEW
Welcome to clients.freddiedigital.uk (the "Portal"), operated by Wayne Whiting ("we", "us", or "our"). By accessing or using our Portal, purchasing a service, or subscribing to any of our digital tools, you ("Client", "User") agree to be bound by these Master Terms & Conditions ("Master Terms"). If you do not agree, you must not access or use the Portal.
2. ACCOUNTS & PORTAL ACCESS
- Account Responsibility: You are responsible for maintaining the confidentiality of your portal credentials. You must immediately notify us of any unauthorised access to your account.
- Non-Transferable: Subscriptions and account accesses are non-transferable and tied strictly to your registered account details.
- Administrative Override: We reserve the right to suspend or terminate accounts that violate these terms, fail to pay subscription fees, or attempt to bypass security/access constraints.
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3. PAYMENT TERMS, RENEWALS & CANCELLATION
- Subscriptions: Recurring services are billed in advance on a monthly/annual cycle via our payment gateway (e.g., Stripe).
- Failed Payments: Failure to process a recurring payment will result in automatic revocation of access to the corresponding service hub.
- Refund Policy: Due to the instant delivery nature of digital services and portal tools, payments are non-refundable except where explicitly required by UK Consumer Law.
- Cancellation: You may cancel your subscription at any time via your account portal. Cancellation will take effect at the end of the current billing cycle.
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4. INTELLECTUAL PROPERTY & USAGE RIGHTS
- All source code, designs, frameworks, layouts, and assets provided across our services remain the exclusive intellectual property of [Your Legal Business Name].
- Upon active subscription, you are granted a non-exclusive, non-transferable, revocable license to access and use the purchased tools/services for your business operations.
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5. SERVICE SCHEDULES (SERVICE-SPECIFIC CLAUSES)
- SCHEDULE A: Freddie Button
- Scope: Freddie Button provides [Briefly describe deliverable, e.g., custom automation API / workflow trigger buttons].
- Usage Limits: Access is restricted to the account holder. Usage is subject to API rate limits (if applicable). Re-selling or distributing the underlying button workflows to third parties is strictly prohibited.
- SCHEDULE B: Freddie Flips
- Scope: Freddie Flips provides [Briefly describe deliverable, e.g., digital flipbook / media transformation hosting].
- Content Responsibility: You retain all ownership of content uploaded to Freddie Flips. You warrant that you hold all necessary licenses and copyright permissions for any media submitted.
- SCHEDULE C: Freddie Menu
- Scope: Freddie Menu provides [Briefly describe deliverable, e.g., dynamic digital menu management].
- Uptime & Maintenance: While we aim for 99.9% uptime, we are not liable for temporary service disruptions caused by third-party hosting, maintenance, or internet infrastructure outages.
6. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, [Your Legal Business Name] shall not be liable for any indirect, incidental, or consequential damages, loss of business data, or revenue arising out of or in connection with your use of our services.
7. GOVERNING LAW
These Master Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.